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Account & Verification
GSS is a digital wallet for managing your money. You can keep track of your balances, hold more than one currency and exchange between them, and make transfers, all from the GSS app area. GSS is provided by Global Simple Solutions sp. z o.o., a Polish payment institution. It is not a bank and does not take deposits.
In the GSS app area you can see your balances and account activity, hold balances in more than one currency and exchange between them, send payments to a bank account by IBAN, and get statements. If your account has its own IBAN, you can also receive payments into it from outside GSS. What is available to you can depend on your account and on the outcome of verification.
Under the Terms of Use you must be at least 18, have full legal capacity, be able to enter into a binding agreement, and not be subject to international sanctions. Meeting these conditions does not by itself mean an account will be opened: whether GSS and its financial partners can offer you one is decided during identity verification, and an application can be declined.
You register in the GSS app area. Every Register and Open account control on this site goes straight to it. You enter your personal details, then complete identity verification, and GSS reviews the information before confirming the account.
Only yourself, at the moment. A GSS account is opened by an individual, in their own name: you enter your own personal details and verify your own identity. Business accounts are not currently offered. The Terms of Use do not allow a personal IBAN to be used for business activity unless GSS has approved it in advance.
You will need a valid, unexpired government-issued identity document. The exact list of documents accepted is not published here yet; the app shows you which ones it can take before you upload anything.
Some checks complete automatically and others need a person to review them, which takes longer. We do not publish a target time, because a figure we cannot meet in every case is worse than none. You are notified as soon as your account is ready.
Close your account from your account settings. Before it can close, your balance needs to be zero and any pending payments need to have settled. Some records are kept afterwards because financial-crime law requires it; the retention period is set out in the Privacy Policy.
An account can be restricted while a security or compliance review is carried out. We contact you with what we can share, and there is often information we are not permitted to disclose. Email support and we will take it from there.
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